At NovaSynLabs, customer satisfaction is important to us.

Returns

Due to the nature of our products, returns may only be accepted for items that arrive damaged, defective, or incorrect.

Refund Eligibility

Refunds or replacements may be issued if:

* The wrong product was shipped
* The product arrived damaged
* The order was not delivered due to an error on our part

Refund Process

To request a refund, contact us within 7 days of receiving your order and provide your order number and relevant details.

Non-Refundable Items

Products that have been opened, used, improperly stored, or damaged after delivery may not be eligible for a refund.

Contact Us

For refund requests, please contact:

NovaSynLabs
Email: contact@novasynlabs.com